Privacy policy

Last Updated: December 3, 2025

Welcome to IK World.
We operate this website and store to provide you with a smooth and personalized shopping experience.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of personal information depending on how you interact with our website:

A. Contact Information

  • Name
  • Phone number
  • Email address
  • Billing & shipping address
  • B. Order & Payment Information
  • Payment method
  • Transaction details
  • Order history
    (We do not store full credit card numbers. Payments are processed securely via Shopify.)

C. Account Information

  • Username
  • Password
  • Preferences & settings

D. Device & Usage Information

Collected automatically through your browser or device:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site
  • Cookies and similar technologies

E. Communications

  • Messages, emails, or inquiries you send to us
  • Customer support requests

F. Information from Third Parties

  • Shopify (our platform provider)
  • Payment processors
  • Advertising platforms
  • Delivery & logistics partners

2. How We Use Your Information

We use your personal information to:

A. Provide & Improve Our Services

  • Process orders, payments, returns, and exchanges
  • Manage your account
  • Display relevant products
  • Improve website performance

B. Communicate With You

  • Order updates
  • Customer support
  • Respond to inquiries

C. Marketing & Advertising

  • Send promotions, offers, and updates (email/SMS)
  • Show personalized ads based on your browsing behavior
    You may opt out of marketing at any time.

D. Security & Fraud Prevention

  • Detect and prevent fraudulent transactions
  • Protect our website and users

E. Legal Compliance

  • Comply with laws, regulations, or legal processes

3. How We Share Your Information

We may share your personal information with:

A. Shopify

Our website is hosted on Shopify. Shopify processes your data to provide secure checkout, payments, and store operations.

B. Service Providers

Such as:

  • Payment processors
  • Packaging & shipping companies
  • Email/SMS marketing platforms
  • Analytics tools
  • IT service providers

C. Business Partners

For advertising or promotions (e.g., Meta, Google).

D. Legal Requirements

If required by law, regulation, or legal process.

We never sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your cart and preferences
  • Show personalized ads
  • Analyze traffic

You can control cookies through your browser settings.

5. Shopify Data Processing

Because our store is powered by Shopify:

  • Shopify may process your information globally
  • Shopify may use aggregated data to improve its services
    You can read Shopify’s privacy practices here:
    https://privacy.shopify.com/en

6. Children's Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect information from minors.

If you believe a child has submitted personal information, contact us to have it removed.

7. Data Security

We take reasonable measures to protect your information, but no system is 100% secure.
Please keep your account password confidential.

8. Data Retention

We keep your personal information only as long as necessary for:

  • Completing transactions
  • Maintaining your account
  • Legal or regulatory requirements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request deletion
  • Request correction
  • Request a copy of your data
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

10. International Transfers

Your information may be processed outside your country (including in the U.S. or EU).
We ensure appropriate safeguards when transferring data.

11. Updates to This Policy

We may update this Privacy Policy occasionally.
The updated version will always be posted here with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

📧 Email: info@ikcosmo.com
📍 Address:
Emtedad Ramses, 25, 1
Qesm Than Madinet Nasr, Cairo, Egypt
📞 Phone : +20 11 51011055